Multi-Factor Authentication FAQs

Multi-factor authentication, or MFA, is an effective way to increase protection for customer accounts against common threats, such as phishing attacks and identity theft. 

MFA introduces another layer of security to the login process by requiring OppLoans customers to enter two or more factors to prove their identity – one factor being username and password, and the second factor being a security code that will be sent via Voice or SMS (call or text).

Please follow the steps below:

1. Go to https://secure.opploans.com/auth/login.
2. Enter your username and password to login.
3. Confirm the last four digits of the phone number on file.
   1. If the last four digits of the phone number are accurate, select “Yes” to continue to MFA.
   2. If the last four digits of the phone number are inaccurate, select “No” to continue to add or change the phone number. We require your social security number to up...

Read more

Customer trust and information security is one of the highest priorities at OppLoans. Now more than ever, it is critical to have stronger security measures in place to protect our customers and their sensitive information. 

Because of this, OppLoans requires customers to use multi-factor authentication, or MFA, when attempting to access the customer portal.

We require all applicants and customers to complete MFA when accessing the customer portal to increase protection of sensitive information. Applicants and customers are not able to opt out or bypass MFA.